Privacy Policy — tolinkzakshaya

Introduction

Welcome to **Tolinkz Akshaya** (referred to as "**tolinkzakshaya**", "we", "our", or "us"). We operate as an authorized e-governance citizen assistance center located in Poochatty, Thrissur, Kerala. Since our service coordinates public portals interfaces (including the e-District platform, Aadhaar updates, and central CSC portals), we are dedicated to protecting the privacy, accuracy, and security of all citizen credentials and documents.

This Privacy Policy explains how we collect, store, process, and protect your information when you access our services online or walk into our physical center on Valakkavu Road.

Information We Collect

When you visit Tolinkz Akshaya for application submissions or utility payments, we collect necessary personal details to process government forms. This includes:

• Personal Identification Details: Full name, date of birth, gender, photos, and signatures.
• Identity Credentials: Aadhaar numbers, PAN cards, Voter IDs, Ration Card numbers, and school enrollment cards.
• Contact Information: Phone numbers, email addresses, and residential/postal addresses.
• Financial Transaction Data: Invoices, taxes details, electricity bills (KSEB), water bill details (KWA), and payment receipts.

How We Use Your Information

All citizen information collected at Tolinkz Akshaya is strictly used to fulfill the specific e-governance requests you authorize. We use this information to:

• Submit online applications for certificates, pensions, registrations, and academic scholarships.
• Upload verification scans onto certified state and central government portals.
• Execute utility payments, taxes filings, and mobile recharges.
• Provide status tracking and text confirmations regarding submitted applications.

Data Protection & Retention

Data security is our primary focus. We implement industry-standard digital safeguards to prevent unauthorized access, exposure, or modification of citizen details. Key points of our storage policy include:

• We do not store biometric records at our local terminals; all biometric updates are directly processed through secure, UIDAI-certified government hardware.
• All scanned copies of citizen IDs, tax files, and certificates are deleted from our local computers once the application has been successfully transmitted to the government server.
• Physical papers left behind for recycling or verification are securely shredded to prevent information leaks.

Cookies Policy

Our website, tolinkzakshaya.in, uses basic, non-invasive cookies to improve page load speed, stabilize responsive stylesheets, and track general anonymous traffic analytics. We do not use cookies to collect personal identity details or build marketing portfolios.

Third-Party Services

Our platform links directly to state and national public utility servers. Once we transmit your application to these external platforms (such as the National Scholarship Portal, e-District, KSEB, or UIDAI), the data is subject to the respective privacy rules of those government bodies. We recommend checking their official guidelines if you have specific concerns.

Contact Information

If you have any questions regarding this Privacy Policy or need to verify how your personal details are processed, please contact us:

Tolinkz Akshaya
Valakkavu Road, Opposite AKM HSS Poochatty,
Eravimangalam P O, Thrissur, Kerala - 680751
Phone: 9037405973, 9895225839
Email: poochattyakshaya@gmail.com